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2024-04-26
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Me second visit here I had wanted to go again after my first visit but one small (but significant) thing ruined the experience. I had the smoked salmon sandwich but accidentally dropped my (only) slice of lemon. Asked for another slice and was promptly told it would cost me $5 (owner’s instructions) Either I had to pay or I wouldn’t get ONE SLICE of lemon. The manager was helpful & eventually after some back and forth with the staff, replaced my slice of lemon. $5 may not be a large amount but t
I had the smoked salmon sandwich but accidentally dropped my (only) slice of lemon. Asked for another slice and was promptly told it would cost me $5 (owner’s instructions) Either I had to pay or I wouldn’t get ONE SLICE of lemon.
The manager was helpful & eventually after some back and forth with the staff, replaced my slice of lemon.
$5 may not be a large amount but the pettiness is insane.
If they think they can make an extra 5 bucks on a slice of lemon then it is the most misguided business strategy. This is a story I will share with friends with the warning think again if you’re thinking of going, this is how they treat customers.
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